Residentail Services - Creative Concrete Constructions - Specialising in Residential Concreting, Decorative Concrete and Commercial Concreting

Residential Services

Understanding the way the industry works is important. Most people are unaware of the ins and outs and we would like to offer you our industry knowledge and the services we provide, to better assist you with the process.

The Quoting Process: We offer a range of quoting options.

Ballpark Estimates: If you are planning a project and are just looking to find out approximate costs for project feasibility or budget planning purposes, it is best to work out the sizes of the various areas you want, the concrete finishes desired in each and note any excavation and/or access requirements surrounding each. Give our office a call and if Nathan is available he can provide you some lump sum approximates based on these aspects.

Banks & Budgeting Quotes For New Homes: Straight forward quotes can be provided to clients prior to even starting construction.

A few things are required. You will need to obtain a copy of your site plan and ground floor architectural plan. Outline to scale on the site plan, where you would like the concrete and then email both attachments to us. Indicate what sort of finish/s you are considering. From this we can provide a standard quote, which will serve good for the banks and/or good for budgeting purposes, as it is quite accurate when quoting new homes.

Please provide details of any particular access restrictions and/or large excavation requirements that you are aware of as these help to make the quote a little more accurate. E.g. A back patio that can have concrete trucks back up to it because it has a vacant block next door is going to be more affordable than one that may have to be pumped as it doesn't have the same ease of access.

Existing & New Homes: If you have an existing or new home and just need advice or its complexity requires more attention you can simply arrange a free on-site quote. Call our office and we'll schedule a time in. If we're not in the office at the time of the call, please leave a message as we will get back to you very promptly.

Quote Turnaround:  Most jobs require 3 working days or less to return quote. Some larger jobs may take longer. If we have not returned a quote in the specified time, it means that an error that we are unaware of has occurred, i.e., sometimes an email or fax won't go through. We've both invested time thus far so a quick courtesy call to enquire where your quote is may prevent having to go through the whole process again with another contractor, all because of a simple mishap.

Scheduling the Works In: This will vary from job to job and it is best to give us more notice than not enough. A project could be between 1 - 4 weeks but generally 2 is the norm. Smaller jobs we can often get done with only a week’s notice!

So to ensure you don't make hasty and regrettable choices about the work you want done and/or possibly the concreter you use, we suggest you should start 6 to 8 weeks out at least. Don't be put off if you don't have this sort of time up your sleeve. Once you receive a quote from us we can often accommodate you in getting the work done promptly if required.

Guarantees and Warranties

Our company guarantees all our work will meet or exceed the requirements of the Building Codes of Australia. We will offer professional recommendations where we believe something extra might be required and the price to meet such requirements. Our work is subject to a workmanship warranty of 6 years and 6 months.

All projects over $3300 receive a free professional written quotation and are sealed by a 'Domestic Building Contracts Act 2000' compliant contract. The quoting process does take some time and should be undertaken well before you plan to start a project. All projects over $1100 are sealed by a Minor Works Contract or Authorization Form. All projects under $1100 receive a free quotation, on-site if necessary, and are invoiced out on completion of the project.

Contracts are now a matter of law for all construction work and secure the interests of both the homeowner and contractor. Contractors, who do not conform to the Domestic Building Contracts Act 2000, are liable for massive fines and should not be dealt with. A few simple questions should determine whether you’re dealing with a credible contactor or not.

May I see your contractor’s license? You have no protection or right of recourse if the contractor is unlicensed.  Once you have the license number you can run a search on the contractor at http://www.bsa.qld.gov.au  
Do you have 3 recent references I could check or jobs I could view? Contractors that shy away from this question are most probably leaving a trail of unsatisfied homeowners and/or clients behind them. You should immediately see this as a red flag. We can happily supply a long list of completed projects upon request, at the end of each job we request feedback and some of clients responses can be viewed on the side panel.  
Can I see certificates of currency for your Public Liability insurance? If a contractor is not properly insured you will be putting your home and family at risk by hiring them. Accidents do happen! We can supply certificates of currency upon request.  
Do you guarantee against uncontrolled cracking? It’s an impossible guarantee to make and a great way to identify a dishonest contractor. Whilst everything can be done by the book, the raw nature of concrete is very unpredictable. To ensure your contractor is doing everything by the book and as a professional should, educate yourself a little bit more about what they should be doing before they start. We can confidently state that about 80% of residential concreters do not meet the expectations placed on them by the QBSA, 80%!

For an obligation free quote please don’t hesitate to contact us.

Testimonials

Hi Damita,

We are very happy with the end product and we are very impressed with your professional and organised approach to the project.

Thanks

Guy

Dear Damita

Thanks so much Damita. I chose your company because of the highly professional manner. I have enjoyed doing this and I thank you for helping me manage the process remotely. I will certainly keep you in mind for work – when I eventually come home we have a big renovation at our house.

Kind regards

Michelle

Hi Damita,

Please pass on our thanks to Nathan and his team – the job went very smoothly and according to plan, and we are very pleased with the end result. In terms of positive feedback, it was great to deal with someone who returns phone calls, provides a quote, takes the time to discuss the details with us and then shows up on time to complete the job. We have been building and landscaping for the last 18 months, and unfortunately have found these qualities to be very rare!

Thanks again,

Alison Pearce

Good Evening Nathan,

Thank you for your prompt and professional service and quote. I must say it is the first time I have dealt with a trades person that is very professional in there approach and has a very informative web site.

Thank you for your time.

Cheers

Grant and Ayse Anderson ;-)

Hi Damita,

Please pass on to Nathan that we are very happy with the work done.

It is the first time I have had a concreter perform professionally.

Regards

Peter Sharman

Hi Nathan,

Your team of Andrew, Kurt and Adan were very professional in the way they conducted themselves.

Andrew was exceptional, no request too big or small. Kurt and Adan exerted themselves with quiet determination despite the music from Adan’s beast.

The result a very good slab. I am also very happy with the commercial grate, worth the extra money. Thank your team sincerely for their efforts. Thank you very much for the professional approach and selection of materials. The horse hair broom finish is superb.

Regards Tony Peachey